Friday I called Dr. Seymour Munzer's office because I was have full body itching. I spoke to the office Manager who said that they would try to get me in late that day. I called later to check for availability and another young lady said I could come in the following day. I said, "Hmmm. Didn't think you guys would be open tomorrow" (SATURDAY) I was very happy to get the appointment. I could hardly sleep that night because of the intense itching. The next morning I woke up bright and early and got the the office 15 minutes early (as I was asked) but the office was closed. I literally cried. I called and left them a message and went to the emergency room with bleeding scratch marks.
Monday morning I got a message asking to verify my appointment for TUESDAY. I called them back and told them what happened. The office manager got on the phone and apologize. She explained that they had some students working on Friday. I don't see how this is my fault so I informed her that I would be writing a review about my experience and hung up. The office manager called me back yelling at me to not write a review and telling me that I was wrong and nothing happened. She also said that my appointment was clearly in the book for Monday....which contradicts the message she left. I hung up. I then receive THREE more calls from her saying, "Hi crazy lady", laughing and hanging up on me. I WAS IN SHOCK!!!!! I called the office back and the Dr. answered....Much to my relief. BUT THEN...The Dr. told me that I was never made an appointment for Saturday, that there is no page for Saturday in their book, and that he would sue me if I wrote a bad review. I was in tears. I can't believe that this happened to me.
